Hotel Grand Chancellor Brisbane

Excellent reception staff. Nothing was a problem Location to hospital

Staff are all very friendly and helpful. One of my earrings fell into the sink. I thought it may be retrievable but the pipework would have to be pulled apart. I rang Reception and a gentleman (sorry didn’t get his name) came to the room, pulled the sink pipes apart and retrieved the earring. Wow thank you, as sentimental. Then went to bar and the lovely Carmel served us. Enjoyed the cocktail she made. Dinner was good. The room was clean. The bed was very soft and comfy. We both slept well.

Staff were friendly and we could walk to all the places we were going to over the weekend.

My room was quite adequate - all I needed was a comfy bed, a clean shower - and the location was good for me because I was in Brisbane to see my husband who is in St Andrews Memorial across the road. I was told that I could only order a "full breakfast" from room service - so I did this, and had NO chance of eating the enormous amount of food I was given. I am elderly and found it difficult to get in and out of the hotel because the steps have no hand rails. Eventually I found another way in but I was very concerned at the beginning. The meal I had in the restaurant was really nice, and I ate it all with relish. All in all, I was quite happy with my visit to your hotel.

This hotel tries to do better which I appreciate. You could see the effort in this place and we were pleasantly surprised. Bathrooms could be a little bigger but this didnt bother us. Glad it was renovated. Rooms had everything we needed, reception was super helpful. Loved the pool area. Easy location for ubers and to walk to city.